Telephone Scam

Recently, there have been reports of a telephone scam attempting to obtain customer information. Debit/ATM cardholders received automated telephone calls claiming to be from their financial institution. The calls claim their accounts have been frozen and then direct the cardholder to call a toll-free number to leave their debit card information in order to reactivate any cards. The toll-free number includes a recorded message that asks the customer to key in their account number, card expiration date, and PIN.

Remember, South Shore Savings Bank will never ask you to verify your personal or account information via an unsolicited phone call or email. If you receive a phone call or email requesting personal or account information, do not give out any information. If you believe you have been the victim of a scam, contact our Customer Information Center at (781) 682-3715 or at cic@sssb.com

As we continue to adopt new technologies, we realize that many of our customers have concerns about personal privacy. We wanted to address some of those concerns.

Important information about procedures for opening accounts

Learn more about Identity Theft

Be aware of Phishing and how it works

Report a lost or stolen ATM card or Debit MasterCard®

Online Shopping?  Sign up for MasterCard® SecureCode™

The following Privacy Policies pertain to all web site interactions, including information given through e-mail and information request forms.

• We will clearly disclose our customer confidentiality policies.
• Our employees are not allowed to access customer information unless they have been given specific permission for the purpose of carrying out the Bank's business.
• No employee will discuss or disclose any customer information unless given specific permission for the purpose of carrying out the Bank's business.
• We will only collect, maintain, and use information from or about our customers as specifically required to transact business with our customers.
• We will exercise a reasonable level of control to ensure accuracy of customer information. Errors that are found and/or reported will be promptly corrected.
• Third parties authorized to access customer information will be subject to the above policies.

Completing an information request form?
Any information provided to us through our web site (i.e. e-mail or information request forms) will be used solely for answering customer questions, or conducting Bank business. Demographic information — including name, age, e-mail or mailing addresses — will not be distributed, or sold, to any outside source.