About Us : Privacy and Security : South Shore Savings Bank

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FAQs

Phone Scam Alert

South Shore Savings Bank was recently alerted of a possible phone scam using an automated system asking for their debit card information. Cell phone numbers are being targeted at random and selected on a random basis.

As a reminder, you should never share any personal information. South Shore Savings Bank will never request a debit card number, account number, PIN number or any other personal information when contacting our customers.

If you believe you have been the victim of a scam, you should contact our Customer Information Center at 781-682-3715.

As we continue to adopt new technologies, we realize that many of our customers have concerns about personal privacy. We wanted to address some of those concerns.

Privacy Policy Statement

Important information about procedures for opening accounts

Learn more about Identity Theft

Be aware of Phishing and how it works

Report a lost or stolen ATM card or Debit MasterCard®

Online Shopping? Sign up for MasterCard® SecureCode™

The following Privacy Policies pertain to all web site interactions, including information given through e-mail and information request forms.

We will clearly disclose our customer confidentiality policies.
Our employees are not allowed to access customer information unless they have been given specific permission for the purpose of carrying out the Bank's business.
No employee will discuss or disclose any customer information unless given specific permission for the purpose of carrying out the Bank's business.
We will only collect, maintain, and use information from or about our customers as specifically required to transact business with our customers.
We will exercise a reasonable level of control to ensure accuracy of customer information. Errors that are found and/or reported will be promptly corrected.
Third parties authorized to access customer information will be subject to the above policies.

Completing an information request form?
Any information provided to us through our web site (i.e. e-mail or information request forms) will be used solely for answering customer questions, or conducting Bank business. Demographic information, including name, age, e-mail or mailing addresses will not be distributed, or sold, to any outside source.